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Reminders
Setting up Reminders
You can set up automatic email reminders for students in two different ways. In the user details page (see Change Student Information or Add a New Student), you can set a default reminder time that will be applied to all new lessons for that student. From that page you can also enter the student's email address or text message address that will be used to send the reminder, and specify whether to remind by Email or by Text Message Email.
You can also set up a reminder for an individual lesson, by clicking the lesson on the lesson sheet, then clicking the reminder link in the white lesson information box on the left hand side (see Changing a Lesson). This can also be used to turn off a reminder for a student who has reminders set by default.
Automatic Confirmation
When a student receives an automatic reminder, they can reply to it, and the lesson will be marked as confirmed. The confirmed date will be set in the lesson information box and the lesson will have a green “c” on in in the lesson sheet.
Requirements
Unlike other Simple Appointments features, automatic reminders and confirmation require you to be connected to the internet and have a Static IP. The emails are sent out, and the confirmation emails received by Simple Appointments' servers. If we cannot connect to your computer to retrieve a list of emails to be sent out, and to mark appointments confirmed as appropriate, the reminders system will not work. For this reason, and to ensure up to date backups, it is best to leave the computer that Simple Appointments is installed on running 24/7.
