Reminders
Setting up Reminders
You can set up automatic email reminders for students in two different ways. In the user details page (see Change Student Information or Add a New Student), you can set a default reminder time that will be applied to all new lessons for that student. From that page you can also enter the student's email address or text message address that will be used to send the reminder, and specify whether to remind by Email or by Text Message Email.
You can also set up a reminder for an individual lesson, by clicking the lesson on the lesson sheet, then clicking the reminder link in the white lesson information box on the left hand side (see Changing a Lesson). This can also be used to turn off a reminder for a student who has reminders set by default.
Automatic Confirmation
When a student receives an automatic reminder, they can reply to it, and the lesson will be marked as confirmed. The confirmed date will be set in the lesson information box and the lesson will have a green “c” on in in the lesson sheet. There is no way to see any message a student writes in the response, so you should put a message as such in the reminder setup or instruct the students accordingly.
