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Confirming a Lesson
Confirming a lesson tells the staff that some follow-up contact with the student has been made and the student has confirmed his or her lesson time. To mark a lesson confirmed, select the lesson, then click the “Unconfirmed” link in the left side box. Select an alternate confirmation time or simply press Save to set it confirmed at the current date and time. The date and time of confirmation is saved for the lesson and shown in the left side box. Confirmed lessons also have a green c after the student's name on the lesson sheet.
Lesson confirmations may also be automatically set via email or text message. When a reminder is sent to the student, they have the option of replying to the message to confirm the lesson. When such a reply is received by the system, the appointment will automatically be marked as confirmed at the corresponding date and time.
