User Tools

Site Tools


reconciling_payments

Reconciling Payments

If you enter cancellation directly, or indirectly through refinancing, you must reconcile the student's payments with the amount they now owe.

Because there are different ways you might want to modify the payments, the payments are not changed when you enter the enrollment, and must be modified manually. This is done from the student's financial page.

Reconciling Amounts

If the student canceled $3000 worth of an enrollment, you must find $3000 of payments to delete. You can do this by deleting entire payments, or by lowering payments, or a combination of both. You should only delete payments that have not yet been paid. These payments will have a “Edit” link with a pen icon on to the right of them.

Deleting Entire Payments

Click on the “Edit” link to the right of the payment to open the payment editing form. On that form, click the “Delete “link. A confirmation page will appear, asking if you are sure you want to delete the payment. Click the “Delete” button to delete the payment.

Lowering Payments

Click on the “Edit” link to the right of the payment to open the payment editing form. In the Amount field, enter the new amount you want the payment to be for (before any taxes or 3rd party loan fees). Click Save. The payment will be lowered, and a new payment will be created for the amount it was lowered by. Follow the instructions above for “Deleting Entire Payments” to delete the newly created payment.

Further Editing

After reconciling the amount the student owes with the amount of the payments remaining, you can edit the payment dates and amounts of remaining payments as much as you like to match the new payment plan the student has agreed upon by following the instructions in Editing Payments.

reconciling_payments.txt · Last modified: 2018/11/01 13:34 (external edit)