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entering_a_cancellation [2007/11/01 15:47] 24.233.129.58 created |
entering_a_cancellation [2018/11/01 13:34] (current) |
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Enter a cancellation when a student does not complete his or her enrollment; this is reported on the weekly sales reports. | Enter a cancellation when a student does not complete his or her enrollment; this is reported on the weekly sales reports. | ||
+ | :!: Entering a cancellation will not automatically adjust the student's payments. Because there are different ways that you might want to change payments after a cancellation, payments must be modified manually. See [[Reconciling Payments]] for more information. | ||
+ | |||
To enter a cancellation, go to the student's [[Viewing Student Finances|financial page]]. From there, click on the Cancellation link on the top right. | To enter a cancellation, go to the student's [[Viewing Student Finances|financial page]]. From there, click on the Cancellation link on the top right. | ||
- | The following fields should be made to match those of the enrollment being cancelled: | + | The following fields should be the same as those of the enrollment being cancelled: |
* Instructor for the Sale | * Instructor for the Sale | ||
* Executive | * Executive | ||
- | * Department | + | * Level |
* Primary Instructor | * Primary Instructor | ||
* Enrollment for | * Enrollment for | ||
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Click save when you are done to process the cancellation. | Click save when you are done to process the cancellation. | ||
- | [[Table of Contents]] | ||
+ | If an enrollment is refinanced, a cancellation will automatically be created based on the number of units and amount refinanced. | ||
+ | [[Table of Contents]] | ||
- | If an enrollment is refinanced, a cancellation will automatically be created based on the number of units and amount refinanced. |