==== Entering a Refund ==== When money is given back to a student, it must be recorded in the system. Note that a refund will not lower the amount that a student owes the studio -- only a [[Entering a Cancellation|Cancellation]] can do that. A refund lowers the amount that the student has paid to the studio. First, you must [[Viewing Student Finances|go to the student's financial page]]. At the bottom of the page there is a link that says "Enter a Refund". Click it to open the refund form. == Type == Is this refund on a unit payment or a miscellaneous payment? If it is for units, it will affect the figure for the number of units the student has paid for. It will not affect the number of units the student is enrolled for. If it is for miscellaneous payments, it lowers the total for miscellaneous payments for that student. Both types will appear on the [[View Franchise Reports| franchise reports]]. == Due Date == This has little effect other than the positioning of the refund in the list of payments. == Payment Date == If no payment date is set the program will assume the refund has not been issued, and will ignore it. == Amount == The amount of money refunded, before any applicable taxes. == Taxes == If your studio has taxes enabled, this should be the amount of tax that was refunded. This automatically updates when you change the amount, but can be changed to any value afterwards == Notes == Notes about why the enrollment was canceled. == Form of Payment == An optional value to record check number, last 4 credit card digits, etc. For reference purposes only == Receipt number == Record a receipt number for the payment. This may be included on [[View Franchise Reports|franchise reports]]. ==== ==== When you are done entering all the information, click Save to finish. [[Table of Contents]]