==== Entering a Cancellation ====

Enter a cancellation when a student does not complete his or her enrollment; this is reported on the weekly sales reports.

:!: Entering a cancellation will not automatically adjust the student's payments.  Because there are different ways that you might want to change payments after a cancellation, payments must be modified manually.  See [[Reconciling Payments]] for more information.
 
To enter a cancellation, go to the student's [[Viewing Student Finances|financial page]].  From there, click on the  Cancellation link on the top right.

The following fields should be the same as those of the enrollment being cancelled:
  * Instructor for the Sale
  * Executive
  * Level
  * Primary Instructor
  * Enrollment for

The rest of the fields depend upon the cancellation being made.

== Notes ==
Notes about the cancellation, such as the reason for it.

== Enrollment Date & Time ==
This date determines when the cancellation will be reported on the [[Viewing Franchise Reports|franchise reports]]. This should usually be left at its default of the current date and time.

== Number of Units ==
The number of units that should be removed from the student's balance.

== Total Cost ==
The amount that should be deducted from what the student owes, before tax.

==== ====
Click save when you are done to process the cancellation.


If an enrollment is refinanced, a cancellation will automatically be created based on the number of units and amount refinanced.

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